Frequently asked questions

General questions

Where do Diflora plants come from?

Our plants are meticulously cultivated exclusively by our team and propagated using advanced tissue culture techniques derived from carefully selected single seeds or explants.

How can I contact customer support if I have a question or concern?

You can contact our customer support by phone (+39 351 977 5461), email (, or through our contact form.

Are the plants delivered exactly as they look in the pictures?

The plants may not always be delivered precisely as pictured. The photographs of the plants displayed in the our shop are frequently shot under perfect conditions and may not accurately reflect the look of the plant when it is delivered. Plants’ color, shape, and size can also vary depending on the season and growth circumstances. However, we will always attempt to supply high-quality plants that are as close to the photographs as possible.

How do I know which species of carnivorous plant is best for my growing conditions?

At our shop, you can conveniently filter and browse through our selection of carnivorous plants based on their specific requirements. You can filter by factors such as location and lighting conditions, ensuring you find the perfect plant that will thrive in your particular environment.

Try it out > Link to our shop

What is the Diflora wishlist (represented by a heart icon) and how does it work?

This is our wishlist feature is a tool that allows you to save and organize products you’re interested in purchasing.
But that’s not all – we’ve gone a step further to ensure you never miss out on great deals. Activate notifications for your wishlist products, and we’ll promptly alert you when they go on sale. Imagine being the first to know when your desired items are available at discounted prices!

What is the Diflora growlist?

The growlist feature is a tool that empowers you to effortlessly create and maintain a personalized inventory of the plants you’ve purchased from us and are currently nurturing. It serves as a virtual garden planner, enabling you to meticulously track your plant collection and effectively organize your gardening aspirations and goals.

Order & shipping

How long will it take for my order to arrive?

The delivery time depends on your location. For deliveries within Europe, you can expect your package to arrive within 3-5 days. For deliveries outside of Europe, the estimated delivery time is between 4-12 days.

You find more information here

Do you offer any discounts for large orders?

Yes, for example shipping charges will decrease as you make more purchases. Shipping is free after a specific amount!
You find more information here.

Do you ship carnivorous plants internationally?

We proudly offer shipping to nearly every country worldwide. To find out if your country is eligible for shipping, kindly proceed to the checkout. For more detailed information, please visit our Shipping Information page. If you have any further queries, feel free to reach out to us by sending a message through our contact form.

Are there any restrictions or limitations on ordering or shipping to my country?

Shipping restrictions may apply based on customs regulations, agricultural laws, or transportation limitations. Visit our Shipping Information page for more information. Please ensure compliance with local laws and regulations regarding plant imports. Contact our customer support for further assistance.

Plant care

Where can I find care instructions for carnivorous plants?

We send care instructions with every order. Additionally, detailed care instructions for all carnivorous plants can be found on our website. Check out our care guides here.

Is it possible for me to reach out to a member of the Diflora team for assistance with specific plant care questions?

You can contact our expert for carnivorous plants by email:

Still, have questions?

If you cannot find an answer to your question in our FAQ, you can always contact us
and we will be with you shortly.